Terms and Conditions

Terms and Conditions

Introduction

The House of Medical Supplies and Services Company, based in Riyadh, Rabwah district, Omar bin Abdulaziz Branch Road, Building No. 4394, in front of Al-Hayat Hospital, Riyadh P.O. Box: 12824-6595, through its website (http://msh.com.sa/ As a website for the sale of products offered and available for sale through the site in accordance with the terms set out in this terms and conditions document and the sale agreement, and by your request for any of our services or by your request to buy or offer products through us, this means that you have agreed to this agreement, including the terms and obligations it contains, and in case you do not Any person’s consent to abide by the terms and conditions contained in this document and the privacy policy, and he shall be deemed not authorized to use our site in any way.

Legal scope

The company’s website (http://msh.com.sa/) acts as a website for selling the products available through it, as it is the company’s own marketing tool, through which it displays to the customer all the information about the products offered for sale and their specifications, on the basis of which they accept purchase. The display and advertisement of the products available through the site is like a “call to contract” and not a “binding positive”. We conclude a contract with the customer if he submits the purchase order, and then we accept this request based on the availability of the place of purchase “products”.
The site is dedicated to selling the products available through it, and our responsibility is limited to the limits of providing these products online through a third party (the distributor), and in accordance with the policies announced through the terms and conditions and the sale agreement, and we provide all our services in accordance with the e-commerce system and its executive regulations in force in the Kingdom of Saudi Arabia .
The site is not an informational content provider. The site is not treated as a publisher of any content published through it or through any available feature to communicate with.
The customer knows and acknowledges that he has agreed to exempt the Medical Supplies and Services House Company from any liability for the work of others.

Legal nature

This agreement is the complete and final agreement between the Medical Supplies and Services House Company as a party, and anyone who visits or uses the site or uses any of its features or features as another party.
This agreement is a valid contract complete with the legal conditions and principles, enforceable in the face of all the aforementioned parties, and its provisions and obligations are binding on them all, and no one may relinquish or terminate it as long as it produces its legal effects.
All parties acknowledge that this agreement constitutes the entire agreement between them, and they have agreed that they have not relied on any assurances, whether oral or written, in agreeing to this agreement other than the provisions set forth in it.
The description of products and the sub-pages of the site that were prepared by the Medical Supplies and Services House Company is an integral part of this agreement.
The sale agreement (attached) and the contracts complementary to this agreement are an integral part of it, and the terms and conditions that apply to this agreement are subject to and are linked to this agreement that is not divisible.

Consent and legal capacity

I certify that I have the necessary legal capacity to agree to and enter into this agreement, and that I have full, unrestricted legal powers in accordance with the following conditions:

Eligibility and Consent of a Natural Person:

The user of the site must be of the age of 18 years and over.
The user of the site is required to have the legal capacity necessary to conclude contracts, and we are not responsible for verifying the eligibility of any of the site users.
By using the site’s products, you agree to this agreement, and acknowledge that you are legally bound by the terms and conditions stipulated in this document or its amendments.

Eligibility and approval of the minor (those under 18 years old)

If you are under the age of 18, you may use the site only under the supervision of a parent, guardian, custodian or guardian.
Without prejudice to any other rights of the site under this agreement or the law, the site reserves the right to restrict your access to its products or cancel your membership if it thinks that you have not reached the age of 18 years.

legal responsibility

You must abide by all laws and regulations in force within the country through which you use the site in relation to your use of the site, and you bear all responsibilities arising in the event that you violate these laws or regulations, and you shall also abide by all the terms and conditions stipulated in this agreement.
In the event that the user violates any of the terms or provisions of this agreement, then the Home of Medical Supplies and Services Company website shall have the right to take administrative action within the site, which is to suspend membership for a period of time or make a permanent ban for the violating user, and in this case he is not entitled to register on the site again Only with the express consent of the site.
The penalties imposed by the site on the parties to this agreement do not impede the right of each party to take all legal measures it deems appropriate according to its discretion without referring to us in any way and without any responsibility on the site.
The customer is responsible under this agreement and according to the law, and he is obligated to compensate us in the event that he submits fake or not serious purchase orders or whose purpose is to annoy us or waste our time, and he is legally responsible to the shipping companies in this case.
If you violate this agreement, the site reserves the right to recover any amounts owed by you, and any losses or damages caused by it, and the site has the right to take legal measures or resort to the competent courts to file civil or criminal lawsuits against you.
The site does not guarantee that it will take action against all violations that may occur to this use agreement, and our failure to take legal action in any of the violation cases does not mean a waiver of our right to take these measures at any time we see appropriate.

Register

The user is required to register on the site in his real name, and to refrain from using any pseudonyms, false or misleading. Once you register as a natural person, you represent yourself only. The account is based on personal consideration.
The user must provide us with registration data, which may include but not be limited to (name, address, email, mobile number).
Membership on the site is free and direct for users and does not require review by the site administration
The user undertakes to maintain the confidential information of his account, such as the user name and password, and that he is responsible for any disclosure to others of this information, and he is also responsible for any use that occurs by any person who discloses this confidential information to him.
The user undertakes to inform the site immediately in case of hacking or stealing the account, or discovering any illegal use of his account on the site, so that we can take the necessary technical measures to preserve the account.
You may not use another person’s account at any time without the express consent of the site.
We reserve the right to cancel accounts that have not been confirmed or have been inactive for a long time.
The user can cancel his account and remove his data if he does not agree to the terms and conditions and their amendments or the privacy policy of the site.

Signature

In the services that require registration: By registering for an account on the site, or by clicking to accept the terms of service when prompted to do so on the site, it is considered that you have implemented this agreement and other terms of service electronically, and it is considered legally effective against you from the date of registering your account or From the date you clicked to accept the Terms of Service.
In services that do not require registration: Your use of these services is your explicit consent to the terms and conditions stipulated in this document and all other policies, and you are legally binding on them from the date of this use.

Acceptable use

The user acknowledges that according to his consent to conclude this agreement, he will not rely or rely on any other undertakings, guarantees or assurances made by or on behalf of the site except for what is stipulated in this agreement.
By your compliance with the terms of use or any terms of service as well as your payment of any applicable fees, the site grants you a limited, non-exclusive, non-transferable and non-sublicensable license to access non-commercial use of the site’s services.
This license does not include reselling or any commercial use of any of our services or their contents, nor does it include any copying of the information available on the account for the benefit of others, or any use of data extraction methods or any use of similar data collection and extraction tools.
You may not reproduce or make an identical copy of this site, or copy, sell or resell any part of it, or use it differently for the purposes of commercial or non-commercial exploitation of it without the express written consent of the site.
You may not use any descriptive marks or any other “hidden text” that exploits the “website” name or its trademarks without the express written consent of the site.
All information you disclose must be true, updated, and correct, expressing yourself and agreeing with what is required in our registration form.
The user undertakes to be accurate when entering the information required to be entered on the site, and he is responsible for reviewing that information periodically for the purpose of correcting, amending or renewing it whenever new information becomes available to you regarding it, provided that you keep all the data and documents indicating that.
If you provide incorrect, inaccurate, inconsistent, or incomplete information, or if we have reasonable grounds to suspect that this information is incorrect, inaccurate, inconsistent, incomplete, or inconsistent with this usage agreement, and without prejudice to any other rights Pursuant to this agreement or law, we will suspend or cancel your membership.
You agree not to use the website or any service provided through it in an illegal, fraudulent or anti-social manner as we estimate.
You are responsible for maintaining the use of the website with all seriousness and credibility.
You may only use our services as permitted by law, and in accordance with the terms of this agreement.
You may not misuse our services in any way.
The user is obligated to notify us if he discovers any illegal use of the website.
You acknowledge that you will notify us if there are any publications, materials or transactions that appear to violate the usage agreement.
The use of the site may be associated with the provision of services or content of other parties, which are not subject to our control, and therefore you acknowledge that other terms, conditions and privacy policies apply to your use of the services and content of parties not affiliated with us.
Website services are available within the Kingdom of Saudi Arabia, and therefore we are not obligated to provide any requests in any other country, however you can access the site from anywhere in the world.
All rights not expressly granted to you in these terms of use or any other terms of service maintained by the site and the licenses granted by us will terminate if you do not comply with these terms of use or any other terms of service.

The customer is obligated to accurately select the product to be purchased according to the specifications he wants and available on the site before submitting the purchase order. The customer can purchase the products offered for sale through the site if these products are available and ready for sale. The customer is obligated to pay the price of the product advertised through the site, in the methods specified by the site.
We may ask you at any time for further verifications, including the full name of the customer, his national identity number or residence, detailed address, phone number and other information that we may deem necessary to complete the shipping process.
The customer is committed to all the policies followed by the site, including the policies of payment, shipping, return and use of the products.
The customer shall comply with all provisions of laws and decrees

Content

The site retains ownership of the product content and all images and visual files, and enjoys the rights to publish them at any time.
The user acknowledges that he has the full right to publish content through the site, and that this content does not violate any of the rights of others.
Users bear all legal responsibilities if they violate any personal or intellectual property rights on any of the content that they publish through the site.
You agree not to send any messages that are discriminatory, contain insulting, slanderous, profane words, pornographic or obscene images, or are generally characterized as being of “bad taste”.
You are not authorized in any way to post any links to other websites or applications through our website or through any features available within the site.
The site does not bear any responsibility for publishing the content, and we are not responsible for the user’s violation of any rights of others, and it is the responsibility of the user alone.
The site does not bear any responsibility regarding the misuse of the content, which is the responsibility of the user who misuses the content, and in this case the user is responsible for his use of the site’s private content.
The site has the right at any time to delete the content that has been published by users through our site if we believe that this content violates intellectual property rights, trademarks, privacy rights, commercial rights, or other property rights of others.
You know that the content posted on this site is for informational purposes only, and the opinions and comments published on the site here are those of individuals who post the content and may not reflect our opinion.

Duties and taxes

The site does not charge a fee for membership registration, as membership is free for customers.
The site only collects the price of the products from customers, and does not collect any fees or other costs except for the cost of shipping and cash payment fees.
The products that the customer gets from the site, including all imposed government taxes, and a value-added tax of 15% of the value of the invoice is added to the invoice issued to the customer, which the site receives from the customer and then pays it to the tax authorities.
In the event that electronic payment is used for the price of the products, the bank that the customer uses in the payment process may impose fees on money transfer, so the customer bears these fees.

Ratings

The site provides evaluation service and adding comments to customers after each purchase, in order to provide better service to all of our customers, and the following comments are required to be added:

Comments must be honest, legal, and expressive of the service provided to the customer.
It is prohibited to use illegal words, phrases or expressions during the evaluation process.
It is prohibited to use logos, website or other application names, or famous or unpopular trademarks while you are doing the evaluation process.
It is prohibited to make comparisons between our services and those of our competitors in a way that offends us or our competitors.
It is prohibited to offend peoples, states, cultures, society, or any human, community or religious values ​​during the evaluation process.
It is prohibited to publish any advertisements or promotion of goods or services through the site’s evaluation service.
The site reserves the right not to post comments if they are illegal or dishonest from our point of view.
The site reserves the right to delete any comments posted if they violate the previous provisions or any of the terms and conditions, the sales agreement or the privacy policy.
The site reserves the legal right to resort to the judiciary in case of offending us through the comment service.
Others who have been abused through the comments service have the right to resort to court against the customer who added the illegal comments without recourse to us.

Copyright

The site and the ideas expressed within it are pure intellectual property rights for us, and any imitation or citation of the site or some of its services (including ideas, texts, symbols and software) is a violation of our copyrights, and we will take all legal measures against the perpetrator of the violations mentioned.
All content included or available within the website services is the property of the House of Medical Supplies and Services Company website and is protected by the laws of the Kingdom of Saudi Arabia and international copyright laws.
The collection of all data listed on the site or made available by any of our services is the exclusive property of the site and is protected by Saudi and international copyright laws.

Limitation of liability

You expressly agree that you use the site at your own risk.
We provide our services “as available”, without any undertakings or guarantees of any kind, either express or implied, related to the use of this website, its content, or the services provided on it.
The electronic sale process takes place according to the availability of the products on the site, and therefore the customer relieves the site from any liability in the event that the products are not available to him or the quantity runs out.
The site does not guarantee that technical defects will be fixed, or anything else that is harmful or destructive, and you know that websites are always subject to data corruption, unavailability, or delayed appearance, and you accept that.
The site may be unavailable from time to time due to repair, maintenance or development work, and you agree that the site is not obligated to provide technical support at any time.
You acknowledge that the site is an internet-based service, and that although we have made every effort to keep the information and keep it safe, we cannot guarantee that the information that the user receives or broadcasts while using the site is safe at all times.
The site does not provide any guarantee and does not assume any responsibility regarding the timeliness, popularity, accuracy and quality of the information that the user receives or arrives at through the site.
Responsibility for using or relying on the information that the user receives or accesses through the website services rests entirely with this user.
The site does not provide any guarantees that its site, its servers, or messages sent are free of viruses or other harmful components.
The site cannot confirm that every user of it is really the person who claims it.
The site will not be responsible in all cases for any direct, indirect or consequential loss, loss of profits and goodwill, or damage whatsoever, as a result of disclosing your username or password.
The site, including its directors, partners, and all its employees, is not legally responsible for losses or damages of any kind, direct or indirect, that may arise from its use.
We may at any time amend, stop or disconnect the services of the site without sending you a notice to do so, and we may also stop your use of our services if you violate these terms and conditions or if you misuse these services from our point of view.
Without prejudice to its other rights, the site has the right to suspend or cancel your membership or your access to it at any time without warning and for any reason, and without limitation, and it can cancel this user agreement.

Compensation

You agree to indemnify us and absolve us of our responsibility and defend us against all claims and claims that may be brought or claimed by others as a result of your use of the site, or because of your violation of these terms and conditions or breach of the rights of other users.
The site excludes from its warranties, terms and conditions any financial losses that may befall the customer, or distort the reputation, or any special damages arising from your misuse of the products or the site, and we do not assume any responsibilities or claims in such cases.
The site, its officials and its employees shall not be legally responsible towards you or any other party for any direct or indirect loss or for any other cost that may arise from or in connection with the implementation of the use agreement, or in connection with the provision of our services.
The user has to protect the site and its employees and defend them and compensate them for any losses resulting from any lawsuit or claim related to him or resulting from work or negligence by the user, his representatives or agents.
You are obligated to compensate for any losses or damages that may be caused to the site as a result of any illegal or unauthorized use by us.

Adjustments

The user is bound by the changes and modifications made by the site in the applied policies, and he must accept any modifications he deems necessary.
We may at any time make any modifications or improvements that we deem necessary on the site to increase its effectiveness, and the user is bound by any directives or instructions provided by the site to him in this regard.
You may not change, amend or replace any terms of this agreement without the written consent of the site.
We may amend or update these terms and conditions, “User Agreement” for the use of the website without sending you a notice to do so; So you should review this agreement periodically.
You agree to abide by all additional terms and conditions that will be made available to you that relate to the use of any of the services available through our website, and these additional terms and conditions are incorporated into this agreement.

Cancel the agreement

The agreement is considered canceled on its own without the need for excuses or judicial action in any of the following cases:

If it is proven that you violated any paragraph or clause of this agreement above, while preserving all of our rights to claim compensation for the resulting damages.
Assigning or subletting the account without our consent.
The user’s failure to fulfill any obligations stipulated in this agreement without taking serious measures to remove this breach, while preserving our right to claim compensation if any.
Not being able to document any information that you have provided to us.
If we decide at any time that your activities may cause legal disputes for you or other users.
Site activity cessation, or the activity of those responsible for managing it ceased.

Telecommunications

You agree to receive communications from us, and we will contact you by e-mail or mobile number, or by posting notices on the site or through our other services.
You agree that all agreements, notices, disclosures and other communications that we provide to you electronically fulfill all legal requirements as if these communications were in writing, and take their place in the production of their legal effects.
Accessing the site requires your consent during the registration process to us sending messages to your e-mail, mobile phone or through our website for promotional purposes, to inform you of any changes, features or new activities added to the site.
If you decide at any time that you do not want to receive promotional messages, you can disable receiving these messages by emailing us or cancel your consent to receive messages through the site, in which case we do not guarantee that you will fully enjoy our services.

Notices

Any notices that you want to send to our site must be sent through the specified means within the site, and any notices sent outside it are not considered.
Any notices that our site wishes to send to you, either by announcing it on the site or by sending it to you via the mobile number or e-mail that you provided us with during the registration process, and you are supposed to know the notification as soon as the announcement on the site, or as soon as 24 hours have passed from the time the message was sent to you. .

Transfer of rights and obligations

The site has the right to transfer all of its rights contained in this agreement to others without any objection from the user, and everyone is obligated to implement all their obligations contained in this agreement before the assignee as soon as they are notified of the transfer, and the assignee has the right to take all legal measures before the failure to implement his obligations under this agreement.
You may not assign your obligations and rights under this agreement, or entrust the management of your account on the site to a third party, except after obtaining our written consent.

General provisions

This agreement is governed by the laws in force and in force within the Kingdom of Saudi Arabia.
The judiciary within the Kingdom of Saudi Arabia shall have jurisdiction over any dispute that may arise from the interpretation or implementation of the provisions of this agreement.
In the event that any provision of this agreement becomes invalid, illegal, or unenforceable, the legality and enforceability of the other provisions will not be affected in any way by that provision.